Sun Capital Energy Privacy Policy

Effective Date: June 19, 2026

Introduction

Sun Capital Energy ("Company," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.suncapitalenergy.com) and use our services.

1. Information We Collect

We may collect the following categories of information:

Contact Information

• Name

• Email address

• Phone/mobile number

• Physical address

User Interactions

• Form submissions

• Consultation requests

• Survey responses

• Chat conversations

• Customer support inquiries

Automatically Collected Information

• IP address

• Browser type

• Device information

• Operating system

• Website usage analytics collected through tools such as Google Analytics and Meta (Facebook) Pixel

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and requests

• Schedule and manage solar consultations

• Provide customer service and support

• Send appointment reminders and project updates

• Process service requests and billing activities

• Request customer feedback and reviews

• Send service-related communications, appointment reminders, project updates, and customer support communications

• Improve website performance and user experience

• Analyze website traffic and advertising effectiveness

3. SMS Communications and Consent

By providing your mobile phone number through our website forms, appointment scheduling forms, customer service interactions, chat tools, or other communication channels and providing consent, you agree to receive SMS text messages from Sun Capital Energy regarding inquiries, consultation requests, appointments, project updates, and customer service communications.

Message frequency varies based on your interactions with our company. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message received from us. For assistance, reply HELP or contact us at [email protected].

Consent to receive text messages is not a condition of purchase.

4. How We Share Your Information

We do not sell your personal information.

We may share information only in the following limited circumstances:

Service Providers
Trusted vendors who assist with website hosting, communication systems, payment processing, scheduling, analytics, and business operations.

Marketing Platforms
Advertising and analytics platforms such as Google and Meta to improve advertising effectiveness and audience targeting.

Legal Requirements
Government agencies, regulators, law enforcement, or other parties when required by law or necessary to protect our rights, safety, or property.

SMS & Mobile Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction. While no method of transmission over the Internet or electronic storage is completely secure, we take commercially reasonable measures to protect the information we collect and maintain.

6. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose

• Access your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Opt out of certain data-sharing activities

• Receive equal service and pricing regardless of exercising privacy rights

Sun Capital Energy does not sell personal information for monetary or other valuable consideration.

To exercise your privacy rights, email:

[email protected]

Subject Line: Privacy Rights Request

7. Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to:

• Analyze website traffic

• Improve website functionality

• Measure advertising effectiveness

• Deliver relevant advertisements

These technologies may include Google Analytics, Meta Pixel, and similar services.

You may disable cookies through your browser settings; however, certain website features may not function properly.

8. Opt-Out and Unsubscribe

Email Communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

SMS/Text Messages

Reply STOP to any text message to stop receiving SMS communications.

Reply HELP for assistance.

You may also contact us directly at [email protected].

9. Children's Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can remove the information.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective upon posting to this page. The Effective Date at the top of this policy will indicate the latest revision date.

11. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Sun Capital Energy Inc

Email: [email protected]

Website: www.suncapitalenergy.com